Privacy policy

Who is responsible for data processing?

Appaz, VAT no. DK43400029, Byllerup 14, 5580 Nørre Åby, Denmark, is responsible as the data controller for protecting the personal data processed by the company.

The processing of your personal data complies with applicable laws and terms.

Any questions regarding the processing of personal data can be directed to hello@appaz.shop

What do we use the collected data for?

Appaz processes data for the following purposes:

• To the extent necessary to handle your order.
• To provide you with offers and inspiration, through newsletters, text messages, and targeted marketing on social media and other online and offline media.
• To communicate with you and respond to your inquiries.
• To manage product ratings and reviews.
• To remind you of an abandoned shopping cart.
• To comply with mandatory legislation (e.g., consumer and accounting laws).
• To conduct surveys aimed at improving user interaction with Appaz.
  
  

How personal data is stored:

According to data protection laws, your personal data must be securely and confidentially stored. We store your personal data on computers with limited access, located in controlled facilities.

The rapid evolution of the internet means that changes in our processing of personal data may become necessary. Therefore, we reserve the right to update and modify these guidelines for processing personal data. In the event of significant changes, we will notify you through a visible notice on our websites.

However, we cannot guarantee 100% security for data transfers over the internet. This means there may be a risk of unauthorized access to data when data is transmitted and stored electronically. Therefore, you provide your personal data at your own risk.

How long do we store personal data?

When you purchase products on our website, we require your personal data for documentation purposes until the service is paid and delivered, the withdrawal period has expired, and the payment deadline has passed. Afterward, the data can be archived. Five years after archiving, all personal data at Appaz is deleted. If you subscribe to newsletters or have otherwise consented to us using your data for marketing purposes, your data will be stored for a maximum of one year after unsubscribing from the newsletter.

Who can access your personal data?

Your personal data is primarily processed by us at Appaz. We never sell your personal data. In some cases, we share your personal data to fulfill our obligations towards you in a good and efficient manner:

• To ensure that you pay us, our payment provider(s) will have access to your personal data.
• To deliver your goods to your private address or to a postal service, and to handle any return shipments, we share your personal data with our logistics providers.
• To publish your reviews on our website, we share your personal data with the provider of the technical solution for the publication of such reviews.
• To market relevant products and make our website as relevant as possible, we share your personal data with those who provide a marketing service to us, such as Facebook and Google.
• We share your personal data with IT providers who process the personal data on our behalf as data processors to assist us with IT services.
• If we sell or buy a business or assets, in which case we may disclose user personal data to the potential seller or buyer of such business or assets.
• If we are required to disclose user personal data to comply with a legal obligation or to enforce or apply our Terms and Conditions. This includes exchanging data with other companies and organizations for fraud protection or similar purposes, customer surveys, etc.

In this context, data processors are not entitled to use or disclose user personal data for any purpose other than to perform the above tasks.

Cookies

When you visit our website, data about you is collected, which is used to customize and improve our content and to increase the value of the advertisements displayed on the site. If you do not wish to have data collected, you should delete your cookies and refrain from further use of the website.

The website uses "cookies," which are text files stored on your computer, mobile device, or similar, for the purpose of recognizing it, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses.

Appaz uses cookies to:

• Optimize users' experience of the site.
• Optimize the design of the site and generate web statistics.
• Target marketing to our users.

If you delete or block cookies, advertisements may become less relevant to you and appear more frequently. Additionally, you may experience suboptimal website functionality and encounter content you cannot access.

Your rights:

In this section, you can read about your rights.

Right to withdraw consent and object to processing

You have the right to wholly or partially withdraw your given consent for the processing of your personal data. Your withdrawal becomes effective from the moment of your withdrawal.

You have the right to object to our processing of your personal data. You always have the right to object to marketing from us, including newsletters.

In other cases, the right to object may not apply (for instance, because we are obligated to retain your personal data). You have the right to object when the processing is based on a balance of legitimate interests. Learn more about what this means below. If we can demonstrate compelling legitimate reasons for the processing that outweigh your interests and fundamental rights, or if the processing is carried out for the establishment, exercise, or defense of legal claims, you do not have the right to object to the processing.

Right to access

You have the right to obtain confirmation of whether we are processing personal data about you or not. You can access the personal data and receive a copy of the personal data that we have processed.

Right to rectification

You have the right to have incorrect personal data about you corrected and the right to ask us to complete incomplete personal data.

Right to erasure ('right to be forgotten') and restriction of processing

Under certain circumstances, you have the right to request the deletion of personal data about you. This is the case, for example, if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, or if you withdraw the consent on which the processing is based, and there is no other legal basis for continuing the processing. You also have the right to request Appaz to restrict the processing of your personal data. This is the case, for example, if you contest the accuracy of the personal data, or if the processing is unlawful, and you oppose the deletion of the personal data and instead request that its use be restricted.

Right to lodge a complaint with a supervisory authority

You always have the right to lodge a complaint with a supervisory authority, especially in the EU/EEA member state where you have your habitual residence, place of work, or where an alleged infringement of the applicable data protection laws has occurred. In Denmark, the supervisory authority is the Danish Data Protection Agency (Datatilsynet). This right does not prejudice other administrative complaint procedures or access to remedies.

Right to data portability

You have the right to request us to transfer certain of the personal data that we have about you to another company (data portability). This right applies to personal data that you have provided to us in a structured, commonly used, machine-readable, and interoperable format if:

• The processing is based on consent or on a contract, and the processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transferred directly from Appaz to another data controller if it is technically feasible.